Members Frequently Asked Questions
General membership questions
What happens after I sign up?
Within 5-10 minutes of signing up to She Moves you’ll receive an email - in this email you’ll see a link to join the She Moves members only Facebook Group.
This group is called ‘Make Your Move’ and is where all the workouts are. Only members have access to this group.
You will need to request access to the group, our admin team will review your application and you’ll be let into the group within 24 hours.
What if I don’t get an email?
If you’ve not received an email within 10 minutes of your sign up please check your junk, spam or promotions folders as sometimes emails can land in there. If you still don’t see it please email admin@she-moves.co.nz with the full name and email address you signed up with. Our team will be more than willing to help you!
Where do I access the workouts?
Inside the closed Facebook group called ‘Make Your Move’. This is where all our workouts are saved for you to watch anytime you want.
You can find the group via this link.
Which workouts should I start with?
Fab question! Take the time to explore our website and learn all about our classes. If you’re keen to get started, our Beginner workouts are a good place to start. Feel free to reach out with any questions—there’s no such thing as a silly question, and we’re here to help you find the perfect workout for you! Please remember to seek medical clearance before participating.
How do I find a workout?
If you are on a desktop: Head to the Facebook group and you can choose from our most recent workouts in the ‘featured tab’ at the top of the page. If you are wanting to find a past workout navigate to the search bar / magnified glass - here please enter the workout you are looking for. The workouts will all come up under the selected topic. To find the most recent videos when searching you can toggle the “most recent” filter on the right hand side.
If you are on a phone: Head to the Facebook group within the Facebook app and you can choose from our most recent workouts by clicking ‘featured’ at the top of the page. If you are wanting to find a past workout navigate to the search bar / magnified glass at the very top of the screen - here please enter the workout you are looking for. The workouts will all come up under the selected topic. To find the most recent videos when searching you can click “filters” and then toggle the “most recent” filter in the pop up.
The workouts are not in chronological order by date - why is this?
Unfortunately, we can’t control the Facebook algorithm so workouts don't display by date in chronological order. To access the most recent workouts please use the featured tab/button as shown above or use the search function magnify glass again as mentioned above.
How do I stay up to date with challenges?
We have regular challenges for the community to keep you engaged and motivated to smash your goals. Keep a look out in the featured tab, this is where anything important will be posted.
I’m keen to start a Weights workout - what equipment do I need and where can I purchase it?
To start this class you really don’t need to go out and buy anything if you don't want to. You could start by doing this class with cans from your pantry or filled-up drink bottles. If you do want to purchase weights all you'll need is a set of dumbbells - a good place to start with is 2-3kgs. Once you start to feel comfortable you can increase to 5kg. You can purchase weights from Kmart and The Warehouse really cheap, otherwise Torpedo7 or Rebel Sport are other good options.
I need to contact someone about my membership?
Cancelling your membership is easy and can be done through this link here. Just fill out the form!
Please note if you need to cancel your membership we have a 2 week notice period.
Please email admin@she-moves.co.nz for anything else related to your membership subscription.
Update my details
How do I update my credit card?
Updating your credit card details is easy and can be done through this link here Just fill out the form, we will be notified and take care of the rest
Pregnancy & Postpartum related questions
I’m pregnant - how can I ensure that the workouts I am doing are pregnancy safe?
We offer four pregnancy safe workouts:
Weights
Yoga/Stretch
Pilates
Beginner
To ensure you are doing a pregnancy safe class please look for the pregnancy icon (🤰). You’ll also see these icons inside the members group and on our website
She Moves pregnancy workouts are safe for anyone experiencing a normal pregnancy and has medical clearance from their GP / Midwife
Read more about pregnancy exercise on our blog - use the “pregnancy” tag in the drop down at the top of the page.
Where can I find helpful Pregnancy & Postpartum information inside the members group?
Just use the search #pregnancy_and_postpartum_information in the search bar. We have also added some quick links below. (These links will not work if you are not a paying member)
I have just been cleared to exercise post baby where should I start?
We recommend checking out our five minute read on returning to exercise postpartum here.
When you feel ready please start with our postpartum workout Pelvic Floor and Core Restore workout! This workout is designed specifically to help you rebuild your strength from the inside out, rehabilitate postpartum and build back into exercise safely. We recommend sticking with this class for a minimum of six weeks. You’ve got this!
I have abdominal separation, what online workouts are safe for me?
Our Pelvic Floor & Core Restore workout has been designed for women wanting to heal their abdominal separation so this would be a great place to start.
Our Beginner and Stretch workouts will also be great! We also recommend booking in for a 1-1 consultation with one of our trainers so you have a great understanding of your separation and what you should/shouldn't be doing - everyone is different. Book here or email renee@she-moves.co.nz if you have any questions about out consultations
I have a prolapse, which workouts safe for me?
Our postpartum workout - Pelvic Floor & Core Restore is safe for those who have prolapse. This workout also has specific exercises and focus on the pelvic floor, it’s also all low impact. We also recommend seeing a women's pelvic floor physio regularly so you have a great understanding of your prolapse and what you should/shouldn't be doing - everyone is different. Book for a physio referral here
I am breastfeeding, will these workouts impact my milk supply?
Research suggests that moderate exercise shouldn’t affect milk supply, but, it’s really important to point out that everyone is different and it’s something that every feeding mum needs to be mindful of. Some women may find their supply is affected while others may have no problem at all. Make sure you wait six weeks before getting into exercise to allow your milk supply to establish. It's also very important to listen to your body and make your nutrition and hydration a top priority.
Got another question? Need more support?
We love hearing from our community! Gotta question? Wanna share a win? Please email us! We would be so happy to hear from you and point you in the right direction - hello@she-moves.co.nz
